Store Manager – Upscale Specialty Boutique
Location: Grandville, MI
Position Type: Full-Time
Lead a Boutique Retail Experience Built on Sales, Service & Culture
We are seeking an experienced, sales-driven Store Manager to lead one of our boutique retail locations. This is a leadership role for someone who thrives on performance, understands how to motivate a team, and knows how to create an elevated customer experience while consistently driving results. Our stores are modern, upscale retail environments focused on intimacy, wellness, luxury products, and exceptional service.
We are building a high-accountability, performance-oriented culture where strong leaders are empowered to take ownership of their business, develop their team, and directly influence store success.
This is not a passive management role. We are looking for someone competitive, engaged, and motivated by sales growth, team development, and operational excellence.
What You’ll Be Responsible For
Sales Leadership & Performance - Drive revenue growth through active leadership, coaching, and floor presence
- Lead the team in achieving sales, conversion, and basket-building goals
- Monitor and improve key performance metrics including average ticket, attachment sales, and labor efficiency
- Execute promotions, events, and merchandising initiatives with a strong sales focus
- Create a culture of enthusiasm, accountability, and customer engagement
Team Development
- Recruit, train, coach, and retain high-performing team members
- Set clear expectations and maintain consistent accountability
- Provide real-time sales coaching and performance feedback
- Build a polished, professional, and customer-focused team culture Customer Experience
- Ensure every customer feels welcomed, respected, and comfortable
- Maintain a luxury boutique atmosphere through presentation, cleanliness, and service standards
- Support product education and consultative selling techniques
- Foster an inclusive, judgment-free shopping environment Operations & Store Management
- Oversee scheduling, inventory management, cash handling, and reporting
- Maintain strong visual merchandising and operational standards
- Communicate effectively with senior leadership regarding performance, staffing, and opportunities
- Operate the business with ownership mentality and attention to detail
What We’re Looking For
- 2+ years of retail management experience
- Proven ability to drive sales performance and lead successful teams
- Strong coaching, communication, and accountability skills
- Comfortable working with KPIs, sales goals, and performance expectations
- Professional, mature, and highly self-motivated
- Strong merchandising and customer service instincts
- Flexible availability including evenings and weekends
Luxury, boutique, specialty, beauty, wellness, or commission-based retail experience is highly valued.
Compensation & Growth
- Competitive base compensation - Performance-based commission and bonus opportunities
FLEXIBLE STARTING BASE PAY - AVERAGE $18/HR + COMMISSION
- Significant earning potential for strong sales leaders
- Career growth within a growing multi-location retail company
- Medical, dental, and vision benefits with partial employer subsidy
This role includes commission-based compensation tied to store performance, making it an ideal opportunity for managers who are energized by sales growth and motivated by measurable results.
Who Thrives Here
The strongest candidates are leaders who:
- Enjoy building winning teams
- Take pride in creating exceptional customer experiences
- Lead from the sales floor, not the office
- Are energized by goals, metrics, and performance
- Want the autonomy to run a business, not simply “manage shifts”
If you are a polished retail leader with a strong sales mindset and a passion for team development, we would love to hear from you.
Apply Today
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